Solution Architect – GenAI

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Aanvraagnummer: 43233
Contractvorm: Detachering
Organisatie: Rabobank
Locatie: Utrecht, Croeselaan 18
Uren per week: 36 per week
Tarief: Geen maximum
Duur van de opdracht: 21 maanden
Regio: Utrecht
Startdatum: Z.S.M.
Optie tot verlenging: Nee
Sluitingsdatum: 26-06-2026 11:00

LET OP! Reacties dienen minimaal 1 werkdag voor de sluitingsdatum binnen te zijn voor tijdige verwerking.

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Important:
• We are looking for 1 FTE;
• We will close the vacancy before the indicated deadline when we received enough professionals;
• Suppliers can offer just one candidate for this position. Multiple candidates per supplier are not allowed, all candidates will be rejected;
• Please clearly indicate in the motivation field whether the candidate has any planned vacation or special leave during the duration of this assignment;
• Please provide in the CV whether an internal reference can be requested. If the candidate is currently working at, or has recently working at Rabobank, we would appreciate receiving the name and job title of the relevant team lead;
• Language: English mandatory;
• ZZP Allowed: No.

Your Role and Responsibilities:

As a GenAI solution architect, you will drive the design and implementation of GenAI-based solutions in the Contact Center, AI & CRM domain of the Rabobank. With a high focus on our Chatbot Robin. In the coming period we need to re-design the AI platform to make it more scalable. Also incorporate new innovations such as voice AI, multiturn, memory, agent evaluation, MCP servers and Agentic AI. This all to support our customers in the best possible way.

You will have the unique opportunity to make a significant impact on our systems and processes. You will lead and collaborate closely with cross-functional teams, including business stakeholders and developers, to deliver state-of-the-art solutions that enhance operational efficiency and ensure a solid architecture fit. Your responsibilities will include among others:

• Pro-actively monitor (generative) AI market developments, staying abreast of industry trends & emerging technologies, and bringing innovative ideas to the table;
• Translate business requirements into a technical design that fits into the (enterprise) architecture;
• Take ownership and responsibility for the quality of technical designs and realized solutions;
• Guarantee the usability of the products by ensuring the following points: quality, performance, availability, scalability, security, privacy, integrity and accessibility;
• Advocate the capabilities that your squads deliver in supporting other squads within the tribe;
• Collaborating with stakeholders to gather functional and technical requirements, ensuring alignment with project objectives.


Who are you?

A person who likes a challenge and will bring our GenAI Chatbot technologies to the next level. Obviously you are customer focused, independent, a conceptual thinker, analytical skilled, but also a team player and transparent in your communication. In addition, it's important that you recognize yourself in the following:

• Academic thinking and working level, with a Bachelor’s or Master’s degree in a relevant field (pre: field of Data Science);
• Knowledge and experience with the Contact Center & CRM landscape, and relevant technologies such as Genesys Cloud, Azure, AWS, Salesforce CRM and Microsoft Dynamics CRM;
• Practical experience with architecture methods and techniques (e.g. Archimate, DYA, TOGAF);
• You are familiar with the rituals of Agile / Scrum;
• Good command of English (business level);
• Pre: Good command of Dutch (business level);
• You are not afraid to voice your professional opinion and have an open view on the future;
• Based in the Netherlands i.e. being able to join some meetings physically in Utrecht;
• Excellent analytical skills, with the ability to assess complex problems and provide innovative solutions;
• Exceptional communication and leadership abilities to bring along people in your vision;
• Proficiency in system integration i.e. web services, API development and event streaming frameworks.


Interested?

Do you want to become the ideal version of yourself? We offer a challenging environment for talent in conversational technologies. The environment is dynamic and broad. We encourage personal growth and there is room to learn from others. We value hard work, but also to have a lot of fun with each other. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional.

Let's meet

Are you the person we're looking for? Are you ready to join our team and make a difference to yourself, our customers and to society? We look forward to receiving your application for this vacancy in Utrecht.

Additional information:
• All departments are working hybrid, in terms of Rabobank @anywhere policy;
• Due to the congestion at the parking lot Rabobank location Croeselaan in Utrecht, a new parking policy will be introduced as of April 2026. From Monday through Thursday, external staff will no longer be able to park at the Croeselaan. Parking for external staff will remain permitted on Fridays only;
• ⁠Please note: midlance constructions are not allowed according to Rabobank policy. Do not offer candidates via this construction. This will be investigated during the screening;
• Suppliers must be aware of the laws and regulations regarding employment conditions and Rabobank’s Collective Labour Agreement. This assignment is placed in scale 10;
• We would like to receive the personal motivation of the candidate and CV in English;
• A candidate should be submitted exclusively to – Rabobank during the exclusivity period of 4 business days on one request;
• Furthermore, the candidate has to be available throughout the entire duration of the assignment;
• All submitted candidates must be in possession of a valid Passport or ID card, which must be taken along to the interview and at the start of the assignment;
• Pre-employment screening: If the candidate is selected to start, a pre-employment screening will be executed. We will send you the required documents to be filled in and returned as soon as possible. Your candidate is only allowed to start after the pre-employment screening has been completed successfully;
• By submitting a candidate, you are agreeing to the terms of this specific client. If you are not familiar with these terms, you can ask our recruiters for a copy.

IMPORTANT!: Complete all candidate details correctly. Enter the candidate's contact details under 'email address and telephone number'! The same applies to the address. This is information the client needs to receive with the submission. Incomplete/incorrect submissions risk being rejected.

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